To be successful in the Travel & Hospitality industry, enterprises need to ensure that their clients enjoy an out of the world experience – beginning the moment they start researching and planning their vacation – whether they prefer to book for air-travel, hotels, restaurants, or a luxury cruise. However, this is easier said than done.

Any glitch in the system – whether related to inconvenient accessibility, operations, accommodation, amenities, or more – can negatively impact a T&H enterprise, including loss of brand name. Sentiment Analysis of the customers can play a critical role in improving the services for the travel & hospitality sector.

Hospital and Travel Management

To provide a high-quality experience & build apps that are robust, compatible across devices, and built using the latest technology, enterprises need to shift-left in their testing processes and utilize proven accelerators & test automation frameworks.

Technomotiva’s Domain Competency Group (DCG) of experts provide end to end development for travel & hospitality-based digital apps (including e-commerce, digital platforms, departure control, passenger management, operations, fleet management, etc.) that enhance customer experience, while our Hospitality TGSCoE provides deep product development & testing for restaurant service areas including point of sale (POS) testing. Additionally, we have built multiple test accelerators for ERP, test automation, performance testing, and web services testing, which consist of a modular framework & pre-built, reusable, test assets, use cases, and business scenarios that help save cost, time, & efforts of testing.

Technomotiva has experts with experience in end-to-end development/testing in the Travel and Hospitality Industry. Our Development Team,Test Architects, Domain SMEs, and Product Specialists are armed with our services, an Automation Center of Excellence, decision-enabling Dashboards with predictive capabilities, and multiple acceleration kits.

You can utilize Technomotiva’s TGSCoE to perform a deep-down analysis of your software Development testing and test automation needs covering the entire Travel & Hospitality IT landscape in terms of Point of Sale (PoS) terminals, mid-office, and portal/supplier connectivity using CRM tools and apps, E-commerce, extranets/external databases, and integration services.

To know how Technomotiva’s Travel & Hospitality TGSCoE can enhance the travel experience of your smart travelers,

Utilize our Travel & Hospitality Software Development Center of Excellence to access:

  • Reusable testing artefacts that accelerate testing process
  • Enhanced test coverage & efficient testing
  • A secure interface
  • A testing framework for smart apps that delivers a seamless, end-to-end experience
  • A robust set up of software test automation practices and integration of your business processes
  • Data analyzed by AI & ML to help you understand the needs and sentiment of travellers

The Technomotiva team provides software development ,testing and test automation services covering the entire Travel & Hospitality IT landscape, including areas such as:

  • Analytics (forecasting, scheduling, revenue management)
  • Mobile Commerce (mobile web reservation check-in systems)
  • Integration (payments, global distribution system (GDS), online travel agency, web services for forward and backward integration, system integration between different technologies and platforms)
  • Synchronization (GDS, central reservation system, property management system, internet distribution system)
  • Rewards & Loyalty (promotions, coupons)
  • Online Travel Partners (vendor management, travel agent portal)
  • Revenue Management (pricing engine, billing management)
  • PoS (billing management, mode of payments, fulfilment process, GDS, fare comparison & validation, automated client contact, travel request authorization and PNR/file queue management, PNR quality & finisher tools, policy adherence)
  • Reservations (booking management, booking restaurant tables, tickets, and spa appointments)
  • Guest Services (casino management, dining room management, spa administration)
  • Property Management (hull cleaning and scheduling)
  • House Keeping (fleet management, crew scheduling, time sheet management)
  • Food & Beverages (materials management)
  • Marketing (promotions)
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